File a complaint to ups

These are the UPS service vehicles loaded with packages and envelopes. Over the years, it has become a common sight in most cities of the USA. If you want to register an issue or lodge a claim, the UPS claims department is your first stop.

If you have any complaints to register, your first call should be to Customer Care at Back this up with an email to the Customer Service Department. However, if your complaint pertains to a particular driver or incident, talking to the local UPS manager is ideal and leads to better results. Once you call, speak to a real person, request a call back from the manager.

Both the sender or the package recipient can complain to UPS if the package goes missing or delivered to the wrong address. Often, delivery boys leave the parcel in a dry spot instead of the front door owing to rain.

Do check with the neighbors as well. Your last resort is to issue a claim. You can also submit a request for a damaged package; however, UPS suggests, in this case, the sender should initiate the claim.

Please keep your damaged package safe until the issue is resolved. Unfortunately, the claim process is lengthy. First, the claim must be registered with UPS on their website. Once on the site, you will have to feed as much information as possible about the missing package and the tracking number.

File your complaint! Whatever your complaint about UPS is, follow the next three steps in order to have the best chance of resolving your complaint. Click on the 'File UPS complaint' button. Describe your complaint in detail, and suggest how UPS should resolve it. Submit your complaint directly to UPS and mention that you posted your complaint on Complain. The driver s that service the location I've indicated above seems to think it is ok to leave packages either in the parking lot or on the ground sometimes in puddles if it is raining by the entry gate to the Read more.

I could track it till it got to the US customs and released from there. However, there I have sent my mother a parcel to Spain for Christmas which so far has been nothing but hassle!

Had to speak to UPS regarding the value and contents which I thought had been sorted out as it was approved by Have a question or comment for UPS? Contact UPS. Nominate Now. Prices, services and hours of operation vary by location. Please use the store locator to find the location nearest you , and click the 'Store Website' link to see store hours for a specific location. Pricing, services and hours of operation vary by location. In order to find out the price for a specific product or service e.

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