Web based problem tracking software

Contrary to popular belief, bug tracking software does more than just keep tabs on all reported bugs. A bug tracking software ensures that all reported bugs are categorized and assigned a priority based on the severity of the error reported.

For a software company, fixing bugs is just part of the problem; a software company has to know which bugs need to be fixed first and which bugs can be taken care of later.

This is especially true when mission critical software is being tested and sometimes non functional software can result in millions of dollars in losses. Bug tracking software is pre-programmed to understand the severity bugs reported and the moment a critical software error is reported, the bug tracking software can be programmed to generate a red flag.

Apart from ensuring that critical bugs are fixed on a priority basis, bug tracking software also allows managers to keep a close on eye on the testing process. Most companies have a dedicated testing team that test all developed software, and bug tracking software is effectively the only way the development team and testing team communicate with each other.

In fact, bug tracking software is used not just by the development and testing teams, but is also used by managers to keep a close eye on the progress being made during the testing phase of the software cycle. Bug tracking software essentially eliminates the need for dedicated management software and allows managers to better manage manpower by acting as a single point of contact.

Comment by Manish on Apr. Comment by Mark wilson on Mar. Direct screenshot sync from mobile to PC function is awesome and feedbacks are instantly notified to team members with visualization. It saved a lot of time in the QA process by cutting out unnecessary steps. Do you have some other tools to share? Thank you. Comment by Kumait on Jul. Comment by adilbo on May.

Comment by Kevin Adams on Feb. Comment by Charles Wood on Nov. Comment by Jeremy porkes on Nov. Comment by Bing Han on Sep. Comment by Manon on Jul. Its issue tracking system is really powerful: each project team can create new trackers, add new fields, change layout, permissions by field etc. Try it here : demo. Helping businesses choose better software since Software Categories. Who We Are. For Vendors Write a Review. Jump to:. YES NO. Free bug tracking software automates the process of tracking bugs, defects in the IT infrastructure Is your software development team spending more time on fixing bugs than releasing new updates to improve your products?

Device Compatibility:. Best functionality. Most affordable. What are the limitations of this free software? Does the free tool create a custom workflow?

What kind of support should I expect? Will my team need additional training to use the tool? Looking for IT Management software? Check out Capterra's list of the best IT Management software solutions. Tags: IT management.

About the Author. Barkha Bali Writer Capterra with a focus on small business market trends, software requirements, and all things tech.

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Your privacy is important to us. Check out our Privacy Policy. Data backup and recovery of Bugzero is simple. You need backup the entire bugzero folder just once since it never changes after install.

All the data is stored in the database alone, and so you need back it up periodically. In the case of a hardware or software crash, you just need restore either the bugzero folder if the application server got crashed, or the database if the database server got crashed, or both if they were installed on the same computer.

For your convenience, we have demo sites setup for you to try out the software without you downloading and installing it. You can login as dev, qa, or guest the password is the same as the username. Note that, user guest has limited access, and also that inconsistencies can occur when multiple users are logged on using the same username. To see how the Bugzero system administration i. You will see how flexible and configurable it is. To download a free try version or purchase a license, go to the Pricing page.

For detail installation instructions, please go to the Install page. Bugzero does releases very often. A upgrade script is provided and the process is simple and easy. It is mostly an automatic process and should be painless.

You can find the complete release notes in the download or you can read it right here. You can also see the future upcoming changes. If you found a bug, tell us and we'll fix it immediately hours or at most days. You will never need to wait months or years for the next release.